FAQ'S

Everything you need to know

if there is anything you are looking for that isn't covered here please send us an email

 

FAQ'S

WHAT BALLOONS DO YOU USE?

We use fully biodegradable qualatex balloons.
We have a wide range of colours available and an even wider range of custom colours.
Balloons can last up to four weeks dependent on care and conditions.

HOW FAR IN ADVANCE SHOULD I BOOK?

Enter the Answer to your Question here. Be thoughtful with your answer, write clearly, and consider adding examples. This can help your visitors get the help they need quickly and easily.

HOW DO I SECURE MY BOOKING?

Until a deposit is paid your booking is not secure. We take a 40% deposit.

HOW DO I PLACE AN ORDER?

 You can place an order via our bookings form, social channels & via email.

WHAT INFORMATION DO YOU NEED?

Date, location, a brief summary of what you would like including colour palettes. Feel free to attach any inspo photos!

DO YOU REQUIRE A DEPOSIT?

We require a 40% deposit to secure your slot. This must be paid via bank transfer. Paypal is available but fees apply.

WHEN IS FULL PAYMENT DUE?

The outstanding balance is due as cash on the day. If you wish to pay via bank transfer this must be paid 2 weeks in advance.

DO YOU HAVE A MINIMUM ORDER?

For balloon garlands the minimum order is 1m (this is a collection only service).
For installation the minimum order is 2m.

For supply and fit the minimum order is 2m.

For helium balloons we do not require a minimum order. 

DO YOU DO COLLABORATIONS?

Please take into consideration we are a small business. I have a small number of slots available for collaborations only. 

CURRENTLY NOT TAKING ON ANY COLLABORATIONS.

DO YOU DELIVER?

Yes, we deliver and install. Please email for quotes on your location.

 

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